Privacy Policy
Effective Date: May 17, 2026
Historic Cactus Theater of Lubbock, Inc. (“Cactus Theater,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through cactustheater.org.
This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when visiting our website, purchasing tickets, making donations, or interacting with our services.
Information We Collect
Information You Provide
We may collect personal information that you voluntarily provide when you:
- Purchase tickets
- Make donations
- Submit contact forms
- Subscribe to newsletters or updates
- Register for events
- Communicate with us
Information collected may include:
- Name
- Email address
- Phone number
- Billing and payment information
- Mailing address
- Donation information
- Event attendance details
- Any information voluntarily submitted through forms or communications
Automatically Collected Information
When you visit our website, certain technical and usage information may automatically be collected, including:
- IP address
- Browser type and version
- Operating system
- Device information
- Pages visited
- Date and time of visits
- Referral sources
- Website interaction and usage data
Square Payments & Donations
We use Square to process payments, donations, ticket purchases, and related transactions.
When making a payment or donation through our website, Square may collect and process information including:
- Name
- Billing address
- Payment card information
- Email address
- Phone number
- Transaction details
Payment information is processed securely by Square and is subject to Square’s own privacy and security policies.
Learn more:
https://squareup.com/us/en/legal/general/privacy
GiveWP Donations Platform
Our website may use GiveWP, a WordPress donation platform, to facilitate charitable donations and fundraising activities.
GiveWP may collect and process:
- Donor names
- Email addresses
- Donation amounts
- Billing information
- Transaction details
- Campaign participation data
GiveWP may also interact with payment processors and related third-party services necessary to complete donations and maintain records.
Google Analytics
Our website uses Google Analytics to help us understand how visitors interact with the website and improve user experience, content, and website performance.
Google Analytics may collect:
- Pages visited
- Time spent on pages
- Traffic sources
- General geographic location
- Device and browser information
- User behavior and engagement metrics
Learn more:
https://policies.google.com/privacy
WordPress & Automattic Services
Our website is built using WordPress and may utilize services, plugins, or technologies provided by Automattic Inc..
Automattic services and plugins may collect technical and usage information such as:
- IP address
- Browser and device information
- Referring websites
- Pages visited and interaction data
- Spam detection and security-related data
- Performance and diagnostic information
Services may include:
- Jetpack
- Akismet Anti-Spam
- WordPress.com services
- Security and performance tools
- Content delivery services
Candid.org
We may use services provided by Candid.org for nonprofit transparency, fundraising visibility, organizational verification, and grant-related activities.
Interactions with Candid.org services may involve the collection or processing of:
- Public nonprofit information
- Donation and fundraising data
- Organizational contact information
- Website interaction data
Learn more:
https://privacy.candid.org/policies
Cookies
Our website may use cookies and similar technologies to improve website functionality, analyze traffic, process donations, remember preferences, and enhance the browsing experience.
Cookies may be used by:
- Google Analytics
- Square
- GiveWP
- WordPress plugins and services
- Security and spam prevention tools
- Embedded media and third-party integrations
You may disable cookies through your browser settings, though some website functionality may not operate properly.
Embedded Content
Our website may include embedded content such as videos, maps, social media feeds, calendars, ticketing widgets, or other media from third-party websites.
Embedded content behaves as though you visited the third-party website directly and may collect data, use cookies, and monitor interactions.
Email Communications
If you subscribe to updates, newsletters, announcements, or event notifications, we may use your contact information to send communications related to upcoming performances, fundraising efforts, theater news, or special events.
You may unsubscribe from marketing emails at any time using the unsubscribe link included in those communications.
How We Use Information
We use collected information to:
- Process donations and payments
- Manage events and ticketing
- Respond to inquiries and communications
- Provide updates and marketing communications
- Improve website functionality and performance
- Maintain website security
- Support fundraising and nonprofit operations
- Analyze website traffic and engagement
Data Sharing
We do not sell personal information.
We may share information with trusted service providers and platforms necessary to operate our website, donation systems, ticketing systems, analytics tools, event systems, or nonprofit operations.
We may also disclose information if required by law or necessary to protect our legal rights, users, or systems.
Data Security
We implement reasonable administrative and technical safeguards to help protect your information.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain information as necessary for operational, legal, financial, tax, fundraising, and security purposes.
Donation and transaction records may be retained as required for nonprofit and financial compliance obligations.
Your Rights
Depending on applicable laws, you may have rights regarding your personal information, including rights to request access, correction, or deletion of certain information.
To make a privacy-related request, please contact us using the information provided below.
Children’s Privacy
Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to external websites and services. We are not responsible for the privacy practices or content of third-party websites.
Contact Information
Historic Cactus Theater of Lubbock, Inc.
1812 Buddy Holly Ave.
Lubbock, TX 79401
Phone: (806) 762-3233
Website: www.cactustheater.org
Questions regarding this Privacy Policy may be submitted through the contact information provided on our website.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our services, technologies, legal requirements, or operational practices.
Updated versions will be posted on this page with a revised effective date.